Contact Us

We’d love to hear from you. Whether it’s a question about an order, a product, or a partnership idea — reach out and a member of the Petopita team will be in touch.

1. Business Information

If you’re nearby, you’re welcome to visit us in person — our address is listed above.

2. Customer Support Hours

Our team is available during Monday – Sunday, 11:00 AM – 8:00 PM (EST); Closed: US Public Holidays.

3. Expected Response Time

We aim to respond to all messages within 1 business day.

4. Send Us a Message

Fill in the short form below and we’ll get back to you by email. You can also write to us directly at [email protected].

Thank you for choosing Petopita — we look forward to helping.